Work

I’ve included work that I did as both an IC and a manger in my portfolio. I’ve tried to be crystal clear about which is which.

IA proposal

Docusign’s navigation problems are actually about vocabulary, not about structure.

Figma Plugin

Copy rubrics that nobody would reference, until I built it into my team’s workflow.

Agent studio

Doing IC content work in a category that doesn’t have settled language yet.

Information architecture at scale

Cataloging a product’s terminology by hand doesn’t scale, so I stopped doing it by hand

CLM

Seven years of IC ownership on DocuSign’s most complex surface, reviewed with a manager’s eyes

Range

Copywriting work from before DocuSign; wide range of formats and types, same focus on what users need.